Refund and Returns Policy
Last Updated: 23/02/2025
Welcome to PLRPackages.shop. We strive to ensure customer satisfaction with our digital products. Please read our refund and return policy carefully before making a purchase.
1. No Refund Policy for Digital Products
Due to the nature of digital products, all sales are final. Once a purchase is completed and the product is delivered, we do not offer refunds, exchanges, or cancellations.
By purchasing from PLRPackages.shop, you acknowledge and agree that:
Digital products cannot be “returned” like physical goods.
You are responsible for ensuring compatibility with your devices before purchasing.
Refunds will not be issued for failure to read product descriptions, incorrect purchases, or lack of usage.
2. Exceptions for Refunds
While all sales are generally final, we may consider a refund in the following cases:
Duplicate purchase: If you accidentally purchase the same product multiple times, contact us within 7 days for a refund on the duplicate charge.
Corrupted or missing files: If a file is corrupted or missing, we will provide a replacement. If the issue cannot be resolved, a refund may be considered.
Unauthorized transaction: If you suspect fraudulent activity, contact us immediately with proof of the unauthorized charge.
All refund requests must be submitted within 7 days of purchase.
3. How to Request a Refund
If you believe you qualify for a refund under the exceptions stated above, please follow these steps:
Contact us at Contact@plrpackages.shop with your order details and a clear explanation of the issue.
Provide any necessary proof, such as screenshots or transaction IDs.
Allow up to 5 business days for us to review and respond to your request.
Refunds (if approved) will be processed via the original payment method.
4. Product Issues and Support
If you encounter technical issues with our digital products, please contact our support team before requesting a refund. We are happy to assist with troubleshooting and ensuring you can access and use your purchase correctly.
5. Contact Information
For any questions regarding this refund policy, please contact us:
Email: Contact@plrpackages.shop
Website: PLRPackages.shop
By purchasing from PLRPackages.shop, you agree to this refund and return policy.